At each community we meet with the administration to create a custom blueprint that defines precisely how the salon will be organized. Protocols to be established include: services to be offered and pricing, billing options, updating to salon, staffing needs, hours of the salon, etc. All aspects for the salon will be outlined in a service agreement. It is our priority to accommodate and maintain the salon in agreement with facility leaders.

Milestone background checks and personally interviews each potential salon professional, and we require them to demonstrate their talent with a practical evaluation. We require anyone working in any capacity within the salon to attend an orientation class, which educates the individual on the various types of residents they will be working with. Milestone uses the latest in memory care training. Each employee is required to practice Person-Centered-Care.

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